Finding the right partner to handle your residential, commercial or industrial property is a significant decision. The process of choosing between Canberra commercial real estate agents can feel like a minefield if you don’t know who to trust. You need an expert with deep local knowledge of the Canberra property market, clear communication, and a proven ability to get the job done without endless headaches due to poor conduct and mis-management.

This article is more than just a list; it is an in-depth analysis based on direct dealings and extensive research. We will break down the key Canberra commercial real estate agents to provide a real-world guide. This information will help you make a confident and informed decision for your asset.

Table Of Contents:

• How This Ranking Works
• A Review of Canberra Commercial Real Estate Agents
  • Stonebridge Property Group — 9.2 / 10
  • Sentia Real Estate (Commercial) — 8.8 / 10
  • Colliers (Canberra) — 8.3 / 10
  • CBRE (Canberra) — 7.8 / 10
  • Knight Frank Canberra — 8.5 / 10
  • Burgess Rawson Canberra — 8.1 / 10
  • RWC Canberra — 7.9 / 10
  • Civium Property Group (Commercial) — 4.0 / 10
• Quick Comparison Scorecard
• How to Choose the Right Agent and Protect Your Deal
  • Get Specific About Who Runs Your Campaign
  • Put Service Level Guarantees in Writing
  • The Importance of an Accurate Appraisal
  • Dig Deeper Than Consumer Review Sites
• Conclusion
• Agency profiles & ACT presence
• Negative-review sources
• Context & market references

How This Ranking Works

Before we examine the agencies, it is important to understand how these scores were determined. Advanced AI modelling and deep manual research methods were used. This is not a random list but a weighted assessment based on direct experience and a cross-check of public information as of late 2025. This method provides a clear and objective overview.

Here is the breakdown of the criteria used for evaluation:

• Deal Execution (30%): How effectively do they close deals? This includes negotiation skill, achieving target prices, and the speed of the transaction from listing to settlement.
• Local Track Record (25%): Do they have a strong and verifiable history in the Canberra real estate market? This covers their experience with various property sectors and their volume of properties sold or leased.
• Communication & Ethics (25%): Are they transparent, responsive, and professional? This reflects their integrity and the quality of their client service throughout the campaign.
• Market Reach (10%): Can they present your property to the right audience? This assesses their marketing strategies, buyer databases, and ability to attract both local and national interest.
• Public Sentiment (10%): What is the general consensus from clients and the industry? This considers online reviews, testimonials, and industry awards.

For transparency, links to third-party reviews are provided where available. If no credible negative reviews could be found for a commercial team, this is stated clearly. An absence of public complaints is not a guarantee of perfection, but it is a positive indicator.

A Review of Canberra Commercial Real Estate Agents

Let’s get into the breakdown of the agencies shaping the Canberra commercial property landscape. Having worked with them and researched their performance, I am sharing my findings to help you locate the best property experts for your needs. Whether you need assistance with a property sale or want to lease commercial space, this guide covers the top contenders.

Stonebridge Property Group — 9.2 / 10

Stonebridge consistently achieves strong results in the ACT market. They demonstrate a particular talent for both capital markets and retail property outcomes. Their successful campaigns for Belconnen Convenience Retail and their work in Manuka and Strathnairn are prime examples of their capability.

What truly sets them apart is their extensive national buyer network. They provide this reach without the impersonal feel that can come from larger international property firms. My experience showed their pricing advice was accurate, communication was direct, and senior partners were actively involved in live deals.

The main consideration is their bandwidth. As a national boutique, their Canberra team is highly focused, which means booking them early is wise if your campaign requires significant senior attention. I could not locate any substantive consumer reviews for Stonebridge’s commercial arm, but their corporate profile highlights their extensive work on development sites.

Sentia Real Estate (Commercial) — 8.8 / 10

Sentia Real Estate is a prime example of a Canberra-first specialist. Known as Sentia Real, their directors are hands-on and have earned individual awards for their work in leasing and sales. This recognition highlights their strong performance within our city’s competitive market.

My dealings with them were very positive. The Sentia Real Estate team was responsive, offered retail-savvy advice, and remained pragmatic during negotiations. You can genuinely feel their local expertise and commitment to the Canberra commercial scene.

Their boutique size is both a strength and a potential weakness. It grants clients direct access to senior leadership, which is a major advantage. However, it also means they must be selective with the campaigns they take on to avoid overstretching their resources.

Colliers (Canberra) — 8.3 / 10

If you require massive reach, Colliers Canberra is a dominant player. As a full-service global platform, Colliers has a deep team on the ground here in the capital. This is especially beneficial when your deal needs national or institutional attention across office, industrial, and retail industrial spaces.

Their size and resources are their greatest assets. Colliers Canberra can tap into a network that smaller firms simply cannot access, which can be a game-changer for large or complex properties. Their work on major residential projects also demonstrates their diverse capabilities.

The factor to monitor is the same one that provides their strength: their scale. Large-firm complexity can sometimes delay communication and internal approvals. To mitigate this, you should manage the process closely from your end and establish clear communication protocols from the outset.

CBRE (Canberra) — 7.8 / 10

CBRE has been a fixture in Canberra for over 35 years. Their local Canberra office has a powerful leasing engine, making them a credible choice for premium offices and government-adjacent assets, such as Barton commercial property. Their deep roots in the city provide an undeniable advantage in specific property sectors.

In my experience, their market reach is excellent. However, the success of your campaign can heavily depend on the specific senior operator assigned to your brief. Securing the right person on your team is crucial for achieving the best outcome.

Similar to Colliers, their scale can result in varied service levels. It is wise to have clear service-level agreements and named deal leads specified in your contract. Global reviews sometimes cite communication issues, which is a brand-level point to consider when engaging with their local team.

Knight Frank Canberra — 8.5 / 10

Knight Frank is another global powerhouse with a significant local presence. Knight Frank Canberra offers a comprehensive suite of professional services across sales, leasing, and property management. Their reputation is built on a solid foundation of market intelligence and a client-focused approach.

They have particular strength in the industrial office market and asset management. The firm’s global connectivity provides access to a wide pool of investors and tenants. This international reach, combined with their strong local knowledge, makes them a formidable competitor for any large-scale commercial business.

Because of their size, ensuring you have a dedicated senior agent is important. The experience can vary depending on the team handling your asset. Be direct about your expectations for senior involvement and reporting frequency to get the most from their services.

Burgess Rawson Canberra — 8.1 / 10

Burgess Rawson has carved out a strong niche in the Canberra commercial market, particularly through its well-known portfolio auctions. Burgess Rawson Canberra is the go-to agency for many investors looking for securely leased assets. Their auction events attract a nationwide pool of buyers, often resulting in sharp yields and successful outcomes.

The team at Rawson Canberra is proficient in marketing and managing auction campaigns for a variety of asset types, including retail property and essential services. Their structured campaign process provides vendors with certainty and a clear timeline. This focus makes them specialists in a very specific type of property sale.

While highly effective in the auction space, they may not be the first choice for complex leasing assignments or off-market transactions. Their model is built for public competition. If your strategy requires a more discreet approach, another agency might be a better fit.

RWC Canberra — 7.9 / 10

As the commercial arm of Ray White, RWC Canberra leverages one of Australia’s most recognised real estate brands. This provides them with a broad marketing platform and a steady stream of enquiries. They offer services across all key property sectors, including office retail industrial assets.

The local RWC Canberra team has solid expertise and a practical approach to deal-making. They are well-versed in the dynamics of the local property market, from Lonsdale Street Braddon retail to industrial sites in surrounding suburbs. Their connection to the wider Ray White network can also be an advantage.

Service levels can vary between franchises in any large network. It is important to vet the specific agents who will be handling your property. Confirm their personal track record with assets similar to yours before signing an agreement.

Civium Property Group (Commercial) — 4.0 / 10

Why they rank low (“fair and reasonable” opinion): Our current experience includes unacceptable ethical and legislative process ‘approaches and tactics’ to issue-resolutions that falls short of the professional standards we expect in commercial mandates. A duty of care is required to ensure the rights of tenants are upheld at all times, using all available avenues, with minimised impact to business, and evidence suggests that this has fallen short of expectations and legislative responsibility.

Public sentiment cross-check: While much of the online commentary targets strata and residential services, it still reflects customer-service culture across the brand. Recent threads and reviews cite responsiveness and process concerns.

Negative-review data (examples):

• ProductReview (Strata): recurring themes of slow response and poor follow-through. ProductReview.com.au

• ProductReview (Agency page – historical): complaints about delays and service quality. ProductReview.com.au

• r/canberra threads: tenant/owner anecdotes alleging difficulty reaching managers and perceived overcharging; anecdotal but consistent. Reddit+1
  (Note: Civium’s own channels present positive testimonials and marketing claims; those are not third-party reviews.) Civium+1

One-line summary
Civium can acknowledge and process payments, but our experience was dominated by premature legal posturing, inconsistent notice practices, intimidation, heavy handed practices and slow maintenance responses—undercutting trust and commercial stability. A continued lack of duty of care was shown in our opinion which is disappointing.

Context & caveat
This rating although using the most modern AI modelling also reflects our direct experience as a long-term ACT commercial tenant of 11 years across 2024–2025, during an intensive business-stabilisation phase with documented weekly payments and ongoing remediation.

Quick Comparison Scorecard: Canberra Commercial Real Estate Agents

For those who prefer a side-by-side view, here is a quick scorecard. This table helps you see at a glance who might be the best fit for your specific commercial property needs, whether it’s on Barker Street Griffith or Northbourne Avenue.

How to Choose the Right Agent and Protect Your Deal

This list is a solid starting point, but you still need to conduct your own due diligence. How can you use this information to protect your campaign and your asset? Here are a few practical steps you should always take when evaluating Canberra commercial agents.

Get Specific About Who Runs Your Campaign

Your results will almost always depend on the individual agent, not just the brand name on the sign. Therefore, get specific about who is actually running your deal. Document your lead partner’s name in the agreement and clarify the escalation path if issues arise.

Do not let a senior agent win your business only to delegate it to a junior team member. You are paying for expertise, so confirm that is what you receive. A good agent will have no problem putting this commitment in writing for you.

Put Service Level Guarantees in Writing

Do not just assume what good service looks like; define it clearly. Get key performance indicators (KPIs) written into your agency agreement. What does this look like in practice?

It can include guaranteed response times to your questions and a regular schedule for vendor or landlord reports. It can also specify deadlines for proofing marketing materials for featured properties. These details hold your agent accountable and set clear expectations for everyone involved in the process.

The Importance of an Accurate Appraisal

Before listing your property, you need a realistic understanding of your property worth. An experienced agent will provide a detailed market appraisal based on comparable sales, current market conditions, and the unique attributes of your asset. Some agents might inflate their estimate to win your business, so it’s wise to request an appraisal from two or three shortlisted firms.

Ask them to justify their figures with hard evidence of recent properties sold. This process helps you set a realistic price and choose an agent who is honest and data-driven. A well-researched appraisal is the foundation of a successful sales or leasing campaign.

Dig Deeper Than Consumer Review Sites

As noted, consumer review websites often focus on residential or strata services. This feedback can be a helpful cultural indicator, but it does not always apply to commercial brokerage. To get a real sense of an agent’s commercial ability, you must investigate further.

Look for ACT-specific deal lists and recent Canberra campaign results, and search property portals for their track record. When you search surrounding suburbs, use the filter options to narrow down the results. Checking the kind of properties they have sold leased in locations like Street Phillip, Street Dickson, or Street Queanbeyan gives you a much clearer picture of their experience.

Conclusion

Choosing the right partner from the many Canberra commercial real estate agents is one of the most important decisions you will make for your property. Your choice can directly influence your final price, the quality of your tenant, and your overall stress levels. This review is based on direct, personal experience and is intended to give you a strong starting point for your own selection process.

The Canberra commercial landscape is diverse, with specialists like Sentia Real Estate offering deep local insights and global firms like Colliers and Knight Frank providing extensive reach. Firms such as Burgess Rawson excel in the auction area, while others like LJ Hooker Commercial Canberra and Horne Commercial Canberra offer different service models. Your goal is to find the best fit for your specific asset and goals.

Always ask questions, check references, and make sure the specific team you hire is the one that will actually handle your campaign. The right team of Canberra commercial real estate agents will feel like a true partner in your success, helping you achieve the best possible outcome for your commercial real estate.

Disclaimer: This is an opinion piece based on our direct experience and on public sources available as of late 2025. Links to third-party reviews are given for transparency; they are anecdotal and may reflect residential or strata experiences, not exclusively commercial brokerage. Always run your own selection process and confirm the specific team who will run your Canberra campaign.

Here are the sources we used/checked for the Canberra Commercial Real Estate Agents blog (accessed 2 November 2025, AEDT):

Agency profiles & ACT presence

• Stonebridge Property Group – company site and listings overview. stonebridge.com.au+1

• Stonebridge ACT campaigns (examples): Belconnen Convenience Retail; Strathnairn Local Centre; RealCommercial Belconnen listing. stonebridge.com.au+2stonebridge.com.au+2

• Sentia Real Estate – official site; team/about; agency profile on CommercialRealEstate; REA agency page. realestate.com.au+3sentiare.com.au+3sentiare.com.au+3

• Colliers – Canberra office page; Canberra valuation/advisory; agency profile on RealCommercial. colliers.com.au+2colliers.com.au+2

• CBRE – Canberra office page; ACT office-leasing portfolio; RealCommercial agency page. cbre.com.au+2cbre.com.au+2

Negative-review sources

• Civium Property Group – ProductReview (multiple pages with customer complaints). ProductReview.com.au+4ProductReview.com.au+4ProductReview.com.au+4

• Reddit r/canberra discussions referencing Civium (anecdotal, public forum). Reddit+1

• CBRE – Trustpilot profile (global/brand-level). Trustpilot+2Trustpilot+2

• Colliers – Trustpilot profiles (global/brand-level) and ProductReview page (Australia; mixed business lines). ProductReview.com.au+3Trustpilot+3Trustpilot+3

Context & market references

• CBRE Canberra CBD Office Figures Q1 2025 (market snapshot). cbre.com.au

Hope you got benefit from our Canberra Commercial Real Estate Agents review blog. This may be updated when new information and data comes to hand.